Posted in Diversity & Inclusion, Employee Engagement, Kim Post, Talent Development.
No commentsJack Welch is generally credited with creating reverse mentoring a decade ago when he directed his top 500 managers to get a technologically savvy junior employee to teach them how to use the internet. The idea was that the junior person would be the senior person’s mentor. What happened, of course, was that the junior [...]
Posted in Diversity & Inclusion, Employee Engagement, Oris Stuart, Talent Development.
No commentsOver the past few months I’ve been meeting in person, talking on the phone, and corresponding with people around the world about the volatile market landscape we’ve all been trying to manage. People and organizations are struggling, there’s no question, but there is also a great movement towards putting focus back on people, and harnessing [...]
Posted in Employee Engagement, Paul Terry, Talent Development.
No commentsQuick – when was the last time you were asked to take a survey? It seems like everyone is looking for feedback on your customer experience these days. Examples include: Purchasing a new car Hotel stays Restaurant visits Retail stores How many of these surveys do you actually complete? If you’re like me, probably very few [...]
Posted in Clint Poole, Employee Engagement.
No commentsWhile enjoying the vast coverage of the Boston Bruins Stanley Cup championship parade in the Boston Globe recently, I came across yet another article predicting a backlash of employee frustration driving unwanted turnover as the economy rebounds (see Unhappy but gaining confidence, more workers seek new jobs). The article cites a Deloitte study (Human Capital [...]
Posted in Employee Engagement, Learning & Development, Paul Terry.
No commentsIn the January 2011 Training + Development magazine, there was an article by Lori Brewer Collins called The Professional Pigeonhole: How to Escape and Expand Your Career Options. In it, Ms. Brewer Collins does a good job emphasizing the personal responsibility one has for escaping the pigeonhole, and provides some great suggestions to the individual. I [...]
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